Refund policy

Damages and issues 

Your order will be personally checked and packed carefully to ensure it arrives safely to you.

In an unlikely event that the product you receive is faulty, please notify us within 14 days and we will be happy to replace the item at no cost for you.  

Our policy will last 14 days and unfortunately, we can not offer you a return once those 14 days pass.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please send all your queries through growinglittlefolks@gmail.com with your order number and the photo of the item you believe to be faulty.

If your return is approved, we’ll send you an instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return query at growinglittlefolks@gmail.com.

 

Exchanges

Exchange will be depend on item availability. If item is not available, we can offer a refund or to order a new one from a distributor which will take some times. 

 

Exceptions / non-returnable items 

At Growing Little Folks, we value our customers and would love you to have the best experience shopping with us.

Unfortunately, we do not offer a refund or exchange for a change of mind.

We also do not except a refund on SALE items.

Refunds 

Once your returned item is received and inspected, we will send you an email to notify you if your refund will be approved. If approved, your refund will be processed and a credit will be applied to your original method of payment. 

Please remember that it can take some time for your bank or credit card company to process and post the refund.